Protect Yourself and Your Home from Contractor Rip-offs, Scams and Shoddy Work!

As winter comes to a welcome end and we enter the spring season, homeowners inevitably will be besieged by offers, promotions and come-ons from all kinds of home improvement contractors and installers – plumbing, air conditioning, doors, windows, remodelers, landscapers -- you name it. Most will be legit...but some won't be.

Unfortunately, fraudulent contractors are extremely common in the home improvement industry…and they really seem to come out of the woodwork around this time of year. Because this area is so specialized and intimidating to many homeowners, it is easy to get taken advantage of by a disreputable “professional.”

Whether you are looking for a home improvement contractor to perform routine repairs, install equipment or perform major reconstruction and remodeling, here are a few simple tips to ensure that your home improvement contractor or installer is on the up and up.


Get It In Writing
Make sure to thoroughly read and understand the written contract for your home improvement project before you sign. Discuss your questions and get clarification. If you are not given an estimate and a contract in writing, or if your contractor is unwilling to explain things to you clearly, hire someone else. If you don’t understand a contract, don’t sign it; you could obligate yourself to repairs that you are not prepared to pay for. And don’t give any oral commitments to any work; as Yogi Berra once said, “An oral contract ain’t worth the paper it’s written on!”


Cheaper is Not Always Better
When it comes to home improvements, you almost always get what you pay for. Be wary of contractors that promise things that sound too good to be true. If your instincts tell you something strange is is up, you are probably right. Cheap contractors usually use cheap materials, sell cheap equipment and employ cheap, inexperienced, low-quality labor. And that can cost you a lot more in the long run -- both in operation costs and in future repairs.

Fraudulent contractors often try to scare homeowners with news of urgent or emergency repairs…or fantastic deals that you must act upon immediately. Do not let anyone pressure you into costly repairs on the spot; seek a second or third opinion to be sure. Always shop around and get multiple estimates. Focus on getting the best value; not the best price.


Check Credentials
Is your contractor properly licensed? Can he get all the permits to legally perform your home improvement or repair? Does he have a favorable rating from the Better Business Bureau? Does he belong to professional and industry trade organizations? Does he follow the industry’s best practices? Reputable contractors can answer yes to all these questions.


Get a Referral
Word of mouth is crucial in hiring a good contractor, but you have to be sure your referral is coming from a reputable source. Never base your decision on the word of a solicitor or stranger. Instead, ask friends, family members and neighbors, or consult a referral service that provides the names and contact information for qualified, pre-screened professionals in your area. Do not just go for the cheapest price estimate—take the time to get a solid referral; you could save thousands, especially if that amazing deal offered by the door-to-door salesman turns out to be a fraud. The best home improvement contractors have been in the business for some years and have a track record of customer satisfaction.


Read Home Improvement Contractor Reviews
There are plenty of websites that offer unbiased customer reviews of local businesses and contractors – among them Yelp, Insider Pages, Angie’s List, Local.com – as well as business directory sites (Yellowpages.com etc.) and search engines like Google, Yahoo and Bing. Take the time to go to these sites and check out reviews. Click Here to View a List of Customer Review Sites!


Beware of “Travelers”
“Travelers” are door-to-door solicitors that come knocking in hopes of gaining your trust and your business; this is one of the most common contractor frauds. These scam artists will talk fast, promising steep discounts on everything from roofing to bathroom remodeling. They will often cite their exclusive access to overstock building supplies as the reason for their great deals. The best way to protect yourself is to politely decline the sales pitch from the start, but you can also check the yellow pages for the name and number of the contractor at your door. If you cannot find a listing, tell him to hit the bricks.


Never Pay Up Front
No reputable contractor or installer will ever ask for payment until after the work is completed to your satisfaction, and will never require cash payment. If your contractor asks for payment up front or insists on doing a cash-only business, find a new contractor.


Do Not Get Your Own Building Permits
Another common tactic employed by fraudulent contractors is to request that you secure any necessary building permits yourself. A good contractor will do this for you — that is why you are paying him to do the work.


If You Are a Victim of a Fraudulent Contractor...
If you think you have been a victim of a fraudulent contractor, take immediate action to fix the situation. Consult a lawyer to find out if you have any legal recourse and report the incident to your local Chamber of Commerce and the Better Business Bureau. You may also need to involve local law enforcement if you believe a crime such as larceny or identity theft has been committed.


Check Out Our Contractor Checklist!
Horizon Services offers a 21-Point Contractor Checklist covering all the primary questions you need to ask BEFORE you select any home improvement contractor. It’s MUST-READING for all homeowners thinking of making any home improvement. Click Here!



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What You Can Do If Your Cellar's a Smeller!

If you’ve ever spent time in a stuffy, musty basement you don’t need anyone to tell you how unpleasant the smell can be. Worse than dirty gym socks, worse than rotten eggs, worse than…well, there aren’t many things that smell worse. A smelly basement is especially problematic for homeowners who want to use their basement as additional living space for a den, extra bedroom, or entertainment room -- or if you're looking to sell your home.


Where is That Basement Smell Coming From?
Usually, bad basement smells come from humidity and moisture that comes up from the ground. Because the basement is below ground level, this moisture never really goes away and just keeps accumulating. Mold and fungus grow and spread, causing the unpleasant smells. The only way to permanently get rid of odors is to get rid of the moisture.

While totally removing moisture and condensation from your basement is not realistic, there are plenty of steps you can take to dramatically reduce the amount of moisture entering the space and eradicate that horrible musty basement smell.


Cover Sources of Basement Moisture
Dirt that is left exposed will attract moisture, which then seeps into your basement through the foundation and leaves behind a nasty smell. You can try to fix this problem by covering the dirt around the outside of your home with plastic sheeting, mulch, or gravel. This should help block some of the moisture and improve the smell in your basement.

Exposed water pipes may get cold and collect condensation, allowing moisture to build up. Insulating pipes in and around the basement can really help reduce moisture and tamp down the smell.


Turn Up the Heat
Moisture and heat generally do not get along. One of the best ways to eliminate excess condensation in your basement is to crank up the heat. If your home’s HVAC system doesn’t have a control for the basement, you can try one of these alternatives:

• Open basement window curtains to let warming sunshine in during the day. Shut them at night to hold heat in and prevent overnight condensation when temperatures drop.
• If your boiler or furnace is located in a separate basement room, leave the door open to allow heat from the unit to raise the temperature in the rest of the space.
• Place a small space heater in the basement and run it whenever someone is home. Even a few hours of extra heat can make a big difference.

Air It Out
Improving air circulation through your basement can help dry up moisture and get rid of bad smells. Installing an exhaust fan in the basement is a good idea, as is running a simple standing or box fan. In pleasant weather, open basement windows to let fresh air into the room. And putting your laundry dryer in the basement, with the outgoing air vent directed out of the basement, can also help improve air flow and dry the air.


Dehumidify Your Basement
Perhaps the most effective way to eliminate moisture from a musty, moldy basement is to get a dehumidifier. These devices pull moisture from the air, collecting water in a built-in reservoir. Empty the basin regularly and you’ll have a fresher, more pleasant basement.


Install a Sump Pump In Your Basement
If your foundation rests over a well or water table and if your basement is prone to dampness, groundwater leaking and flooding, consider installing a sump pump in your basement. Sump pumps funnel and collect basement moisture in a pit dug into the foundation and pump it out of your home. A Horizon Services plumbing technician can recommend and install a sump pump system that's ideal for your basement.


Could It Be Your Sewer or Water Lines?
Is the smell especially foul? The source could be sewage waste slowly seeping into your basement due to obstructions in or damage to your main sewer and water lines leading out of your house. Over time, these lines can rsdily clog up with waste; crack, bend or break; or even be penetrated by creeping roots from trees and shrubs. This can cause sewage to back up into your home or seep your yard and foundation into your basement.

One sure sign of sewer and water line problems, besides the smell, is if water does not flow easily down your toilet, sinks or tubs, or makes unusual gurgling, bubbling sounds when it does. If you suspect such a problem, don't delay: call a professional sewer & water line repair/replacement contractor like Horizon Services. If left untreated, the problem could result in a major backup of sewage waste into your home; this is not only extremely unsanitary, it can result in permanent damage to floors, carpets and other parts of your home.


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Before You Decide to Do It Yourself, Read This!

With one of the highest rates of return on investment of any home improvement, bathroom remodeling not only adds value to your home, but also is a major selling point for potential buyers. However, when you consider everything that goes into a quality bathroom renovation, the costs can add up quickly. From fixtures to plumbing to floors to paint, you may find yourself in over your head before you even begin. Add expensive labor costs and contractor fees and you may start to think that doing the work yourself is not a bad idea. But before you undertake a major bathroom renovation project on your own, think about it carefully.

Sure, you can manage to finish all the work yourself but can you manage to make it look great? We all want to save money, but none of us wants oddly cut tiles, crooked wallpaper, peeling paint,leaky pipes an uneven toilet, or any one of the number of other little mistakes that can creep their way into an amateur remodeling project. Make sure you’re ready for—and can live with—a finished job that looks like you did it yourself.

Have you ever planned and executed such a project before? Not everyone has the eye, the vision, the understanding, the attention to detail, or the focus to properly design a bathroom themselves. And have you ever actually performed any of the remodeling tasks that your plan calls for or used any of the tools required to do the job? If you are inexperienced or just all thumbs, you may be biting off a lot more than you can chew.

Are you basing your bathroom remodel on something you got from a home improvement book or magazine? Sure, on paper it may seem like a simple, step-by-step process. But remodeling a bathroom is not like baking cookies. All homes and bathrooms are not alike, and a cookie-cutter, one-size-fits-all design project may simply not work for your bathroom situation.

Does your municipality require permits for such work? If so, do you know how to acquire them? Plumbing and remodeling contractors can get these permits easily; do-it-yourselfers may not know the proper channels.

If you’ve ever attempted a do-it-yourself home improvement you know how hard it can be to overlook even the smallest mistake once the project is complete. Your eyes go over and over that one spot that looks less than perfect or that dark corner that just doesn’t seem right. If you’re the kind of person who is uncomfortable with imperfection or can’t deal with your own failures then it may be better to leave the job to a professional.

One of the best things about hiring a pro is that they know people. And not just any people. They know people who can get great deals on everything from light fixtures to faucets to custom tiles. You probably do not know these people. A professional can help you get the best price on the best materials; you could actually end up paying more by doing things on your own.

Home improvements take time. In some cases, they can take lots of time—time away from your spouse, your kids, your normal life. Before you undertake a major renovation like a bathroom remodel, make sure you consider the toll it may take on your personal life and your relationships. Annoying delays and setbacks can pile up, making what once seemed like a simple project drag on for weeks or months. Unless you’re truly prepared for the unknown, you may want to leave things to the pros.

Bathroom upgrades are not a simple home improvement project. You may be reluctant to spend money on hiring a professional, but this is really the only way to avoid costly mistakes. It is possible, though, to save money even if you go with a pro. Here are some ways how:

• Buy your own fixtures instead of paying the contractor’s mark-up.
• Remove tile and flooring yourself if your plan is to replace it anyway.
• Take on painting and tiling on your own. Even if you’re a total novice, you can do a good job with a little practice.

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Ongoing Costs of Operation Are Just As Important as the Upfront Costs of Purchase and Installation

Buying a new home heating system is an important investment. The right heating system for your home will not only keep you and your family warm and safe, it will also run smoothly with minimal problems. It could significantly lower your monthly heating costs, and it can even enhance the value of your home. And, since this is an investment you’ll probably live with for years to come, you’ll want to invest wisely.

When shopping for a new heating system, you need to compare not only the initial cost to buy and install the system, but also how much it will cost you, on average, to operate your system.

Make sure you know the energy efficiency of the heating system you are getting. Older, conventional furnaces or boilers can often have an energy efficiency lower than 65%. Today’s more efficient heating systems have efficiency ratings that range from 78% to 97% for forced air systems and 80% to 95% for hot water systems. That’s why upgrading to a new, more efficient heating system has the potential for reducing your monthly heating bills by 20-40%.

The extra money you spend for a high-efficiency heater or heating system will pay you back in energy savings in a relatively short time. For example, suppose you are choosing between a heating system with an efficiency rating of 78% and one with a rating of 93%. The higher-efficiency heating system will cost $500 more, but will probably save you, on average, about $137 each year in operating costs. So you will recover the $500 additional upfront cost in less than five years. That's a big saving.

If you are not planning to stay in the home long enough to reach the payback point, you may wish to choose a lower-priced heating system. But remember, a high-efficiency heating system can be a good selling point when it comes time to sell your home.

Our Recommendation: Schedule a FREE In-Home Comfort Analysis from Horizon Services. One of our experienced Comfort Consultants will come to your home, study your house from top to bottom, get a sense of your heating requirements, then give you a complete report with recommendations on a heating system that is just right for your situation, as well as assist you in determining how much you can actually expect to save in monthly heating costs by upgrading to a more efficient heating system.

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Insulated Window Treatments Conserve Energy, Increase Comfort

If rising fuel and heating prices have you searching this winter for energy-saving alternatives that are easy on your already tight budget, consider insulated window treatments. No matter where you live, these specialty drapes will help cut your energy and heating costs while adding a little style to any room.

One of the biggest areas of heat loss in most homes is drafty old windows and doors. Even tiny openings can suck out a significant amount of heat, forcing your home’s heating and cooling system to work harder and costing you more money on utilities. Fortunately, it is pretty easy to remedy the situation without spending thousands of dollars on new windows.

First, be sure your windows and doors are sealed as well as possible. Re-caulk and replace worn weather stripping to fix drafts. After all, putting up insulated window treatments won’t do much to combat ill-fitting widow sashes and door seals.

Once you have ensured that all the windows in your house are sealed up tight, there are lots of options for insulating your home with window treatments.


Cellular Shades:
Many of the industry’s top manufacturers now market cellular shades that incorporate single, double, and triple layers of cells to absorb drafts and stop heating or cooling loss. These shades are available in a variety of light control strengths, from semi-opaque to blackout. In terms of style, there is a wide range and you should not have any trouble finding something to complement your décor.


Insulated Drapes:
This is another great way to insulate your home without sacrificing style. Choose a heavy fabric to ensure the best possible result, or consider combining an insulated shade with coordinating traditional curtains for a more customized look. For the ultimate energy savings, pair insulated drapes with cellular shades to restrict heating and cooling loss nearly completely.


Plantation Shutters:
Often used simply for aesthetic purposes on a home’s exterior, plantation shutters actually do a fairly decent job insulating windows and preventing heat and energy loss. Composite or vinyl shutters are particularly effective for insulation. While plantation shutters cannot quite compare to cellular shades or insulated drapes, they do offer a decent amount of insulation when fully closed.


Additional Winter Window and Heating Tips:
No matter which kind of insulated window treatment you choose, be sure to install it as flush with the panes as possible. This will ensure the treatment is able to perform as effectively as possible.

Budget and style preferences will typically dictate which kind of insulated window treatment you select for your home heating and comfort needs. Though the most expensive, triple layer cellular shades are the most efficient and may be especially helpful if you live in a really cold climate.

Over time, any investment in insulated window treatments will pay for itself in a relatively short time thanks to heating savings and general comfort. You will pay less on your heating and energy bills and will be able to enjoy the perfect indoor temperature throughout your home.

Insulated window treatments can be found at most retailers including home improvement stores, discount stores, department stores, and specialty home interiors stores.



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Natural Ways to Protect Sewer Lines and Septic Tanks!

If you're a homeowner, it is extremely important to take care of your sewer line system or septic tank to prevent costly damage. Root infiltration is one of the most common causes of damage sewer lines, pipes and septic storage tanks. Over time, sprawling roots from trees and shrubs can make their way through thin cracks and holes in pipes, lines and tanks. Once they've penetrated, they can continue to grow, creating a major blockage that cause unsanitary sewage and waste water to back up into your home...or to leak and soak through the soil in your lawn.

To avoid root infiltration damage, try to avoid planting trees and plants with long root systems or that require a great deal of moisture within the vicinity of your main sewer line or septic tank. These plants will seek out and gravitate toward pipes, lines and tanks. Instead, stick with these sewer and septic safe alternatives.

• Grass: Plain old lawn grass is one of the best (and safest) things you can plant over your septic tank or main sewer line. The roots are very short and grass is relatively easy to care for. Try Kentucky bluegrass or Rye grass, be sure to mow regularly, and treat yearly with a weed-killing formula.


• Perennials: Perennial plants and flowers -- like daisies, daylilies, and poppies -- come back year after year. These plants are a good choice because they are low-maintenance and inexpensive. When planting perennials over a septic tank or the path of a sewer line, lay down topsoil at least six inches deep and cover with a layer of mulch to keep the soil from eroding.


• Wildflowers: Wildflowers also have short root systems that won’t reach deep enough to damage your sewer line or septic system. They provide great color, thick coverage, and a distinct look to any area of your yard. You can purchase individual packets of wildflower seeds in coordinating colors to give your planting structure or choose mixed seeds for a more casual, random garden. Be sure to put down an inch or two of good quality top soil so your wildflower seeds will sprout.


• Septic Tank Mix: Septic tank mix, or prairie mix, is a blend of wildflowers and wild grasses. It’s easy to plant, sprouts quickly, is super-low maintenance, and doesn’t require a bed of topsoil in order to flourish. Septic tank mix is often recommended by professionals because it absorbs excess moisture from the ground and has a very short root system. You can find prairie mix in any lawn and garden or home improvement store.


• Ornamental Grass: Ornamental grasses are also easy to grow and don’t require much maintenance. They tend to spread but don’t grow deep, so there’s little chance of the roots damaging your sewer lines or septic tank. The simplest way to start growing ornamental grasses is to purchase a starter plant in a small container from your local garden center. Once it’s replanted in the ground over your septic tank or sewer line, it should start to spread out within a few weeks. There are plenty of colors and varieties to choose from, making it easy to create a custom look for your home.


• Container Gardens: Most septic tanks need maintenance or repairs at some point. If you’ve invested a lot of time and money planting in this area, you could face a significant loss if the ground must be disturbed. An easy way to avoid this while still adding beauty to your yard is by arranging container plantings over the septic tank. Flowers, grasses and other plants can be potted in attractive containers and set over a layer of pea gravel. That way, if you ever need access to the underground parts of your septic system, you can simply move the containers out of the way until the work is finished.

Repairing and replacing sewer lines and septic tanks can be quite expensive and usually requires digging and tearing up large patches of your yard. Adding these plants can not only help you avoid these costly and destructive repairs, they can also give your yard added beauty and attract songbirds and butterflies.



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When Plungers Fail, Kick It Up a Notch!

Nobody likes having a clogged sink, toilet or tub. For most people, drain clogs rank at or near the top of life's list of inconveniences. It’s probably a safe bet that you can work a plunger or have had to use an over-the-counter chemical drain cleaner to unclog a problem drain. And in most cases, these time honored drain cleaning tactics will do the job nicely. But when these traditional clog-busting methods don’t work or you’re dealing with a particularly nasty clog, what can you do? Time to pull out the big guns!


Get Physical to Clean the Drain

If you’re tried a plunger or chemical drain cleaner and the clog still hasn't been cleare, you may need to take a more physical approach. You can purchase a plumbing snake for around $20 at most home improvement or plumbing supply stores. These long, thin tubes go straight down the drain to catch and remove hair, debris and sludge that have caused the clog. If your sink is blocked, clean out the trap and feed the snake into the pipe that way. Try covering the overflow valve to build up pressure that can help blast the clog away.

A power auger is an even more powerful physical option to stubborn clogs. You should only use an auger if you have more than basic plumbing experience so you don’t risk damaging your plumbing. If you don’t feel up to the task yourself, it’s best to call in a professional plumber. The upside of hiring a pro is that he or she can do a whole system inspection to make sure you don’t have to deal with tough clogs again.


The Non-Chemical Approach to Drain Cleaning and Maintenance
Commercial chemical drain cleaners usually contain harsh chemical agents that cause nasty fumes, burn your skin and damage your clothing, floors and surfaces. They can also be quite expensive. For a cheaper, greener approach, a solution of plain old baking soda and vinegar or boiling water can do the trick on many clogs. The most common cause of drain clogs is accumulated hair, so adding a bit of hair removal cream to the drain can help break up the clog.

To maintain a clear drain, use an enzyme culture solution once a month to break down grease and debris; these all-natural, organic products can also eliminate odors from pipes and drains. You can find these products at most home and hardware stores.

If you do go the chemical route, don’t ever mix cleaners; the chemicals can react violently and cause serious damage to pipes or septic systems, not to mention produce harmful vapors.


When All Else Fails, Call The Pros!

If you’ve tried all the above methods to clear your clogged drain, then your problem is probably more serious than just a run-of-the mill clog. You could have significant accumulation of hair or grease...or a foreign object may have become lodged in the drain. Even worse, your could a broken or leaking pipe somewhere in your drain system. If left untreated too long, these issues can compound and lead to more serious problems that may require a total plumbing and drain system overhaul.

For super-stubborn clogs, call a professional drain cleaning contractor. If these is a good indication that the problem is more serious than a typical clog. Nationwide, the average cost of hiring a pro to unclog a drain is about $250. Though this sounds like a lot for a simple blocked drain, it's better to spend a little now to avoid more costly damage in the future. And if you call the drain cleaning pros at Horizon Services, you get one of the best drain cleaning deals available anywhere: Horizon will clean and clear any drain, any time, any size for the unbeatable price of $149. That's a small price to pay for instant gratification!




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Radiant heating is an emerging trend in new home construction and existing home remodeling. Radiant heating systems involve supplying heat directly to the floor or to panels in the wall or ceiling of a house. Radiant systems depend largely on radiant heat transfer: the delivery of heat directly from the hot surface to the people and objects in the room via the radiation of heat (similar to the effect you feel when you can feel the warmth of a hot stove top from across the room).

Here's how radiant heating stacks up against other common heating systems:


The Advantages of Radiant Heating

Radiant heating has a number of advantages over other home heating technologies. It is generally more efficient than baseboard heating and usually more efficient than forced-air heating because no energy is lost through your home's ducts.

Get In On This "Ground" Floor Opportunity!

With the growing interest in "green" technologies and energy-efficiency in the home, one of the most popular environmentally and energy conscious innovations in the last several years is geothermal heating and cooling. Geothermal heating and cooling is a process that uses the natural heat storage capacity of the earth or ground water as a source of energy efficient heating and cooling.

Geothermal heating and cooling systems use a special kind of heat pump -- very similar to the air source heat pumps many homes use today -- to draw warm or cool air from below the earth's surface. Long considered prohibitively expensive, this eco-friendly type of home heating unit is becoming more and more affordable while still offering a clean, natural source of heat that can significantly lower utility bills. If you think it might be time to take a closer look at geothermal heating for your home, here are some things you should know.

Geothermal Heating and Cooling is Not Science Fiction
While many green technologies might seem like something out of a futuristic adventure movie, the reality of geothermal heating and cooling is here. Not only is this alternative heating/cooling method widely available all over the country, but its popularity is spreading. According to one source, requests for geothermal heating and cooling systems installation rose more than 266% in one year alone. The U.S. Department of Energy's Office of Energy Efficiency and Renewable Energy (EERE) estimates that roughly 50,000 geothermal heat pumps are installed in American homes each year.

Geothermal Heating and Cooling Won’t Break the Bank
You will absolutely pay more up front for a geothermal heat pump than you would for a conventional heat pump or furnace. But the money you’ll save on home heating and cooling costs will add up so quickly that the device will more than pay for itself in just a few years. The EERE says that a geothermal heat pump allows owners to recoup additional costs in about 5 to 10 years. Furthermore, with so many homeowners—and home buyers—looking for environmentally responsible amenities, having a geothermal heat pump installed could be a major selling point when it comes time to sell your home.

Geothermal Heating and Cooling Can Go the Distance
The internal components of a geothermal heat pump will last about 25 years. The outdoor and underground mechanisms can last twice as long. Not even a high end furnace will keep running that long.

Geothermal Heating and Cooling is Versatile
Geothermal systems can also cool your home in the summer using the same ductwork you use to circulate heat in the winter. You’ll help reduce pollution and your monthly energy bills with a simple flip of the switch. You can also find geothermal heat systems are capable of heating your hot water, which can save you even more money.

Geothermal Heating and Cooling Can Save You Even More
Modern geothermal heat systems are easy to install, energy efficient, and more affordable than ever before. Many state governments are still offering rebates and discounts for homeowners who choose to install these environmentally-friendly systems in their homes. You could save thousands of dollars off the cost of a geothermal heat pump by taking advantage of these programs. And you may still qualify for federal credits if your system was installed after December 2007 and you have not yet applied for the incentives. A quick search of the Internet will reveal much more information about discounts, incentives, rebates, tax credits and programs available in your state or from the federal government.

As demand for alternative energy and home products continue to increase, it’s obvious that geothermal heating will maintain a pattern of growth for some time. Wait long enough, and there’s a good chance that the high initial cost will come down enough to make this heating system an affordable option for a majority of homeowners. But whether you decide to take the plunge or wait it out, there’s no denying that geothermal heating is a significant step toward environmental responsibility that doesn’t require a sacrifice of performance or lifestyle.

Contact Horizon Services

If you are interested in learning more about Geothermal Heating and Cooling contact Horizon Services today!

DE (302) 250-4043
PA (610) 616-4265

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Start Your Day on the Warmest Note Possible!

After snuggling warmly in your bed on a cold winter night, nothing comes close to the rude awakening of stepping into a frigid bathroom. True, the sudden arctic blast of an ice cold floor, toilet seat or shower may send your alertness from 0-60 in one second flat -- which is fine if you have a hard time reviving in the morning. But the sheer shock and awe of it all is not something most of us want to subject our hearts and nervous systems to.

The bathroom is, generally, the coldest room in the house. But it doesn't need to be. There are a number of simple ways to take the chill out of your morning rituals. Here are some easy suggestions to help you keep your morning visits to the bathroom cozy and warm...even on the coldest winter days.


Watch Your Windows
Drafty bathroom windows are the major culprit when it comes to cold bathrooms. Cold air will enter and warm air will exit through even the tiniest window gaps. Put your hand around all around the glass and window frames to feel for drafts. Pay special attention to window edges and where the window sections cross over each other. If you discover drafts, seal them ASAP. Use caulk around edges and weather stripping where pieces overlap each other. Replace any worn or flattened weather stripping. If you have storm windows, make sure they are in place instead of screens. You can also install removable, see-through plastic window film over the entire window; this does a great job at insulating. Also, be sure to hang up lined curtains or heavy blinds to add another layer of insulation. Finally, if your budget permits, consider installing state-of-the-art, energy-efficient windows; today's windows are engineered to provide superior insulation.


Carpe(t) Diem -- Seize the Day
Don't like stepping onto icy bathroom floor tiles? Lay down a rug or carpet --the thicker and plusher, the better! Carpeting can add a nice homey feel to your bathroom while keeping the chill out and holding heat in. Our recommendation is to use one or more bathroom rugs that you set down where you are more likley to be walking and standing; wall-to-wall carpeting will look snazzy but is much harder to keep clean and dry.


Take Advantage of Your Shower to Add Some Heat
Most people, in order to save money and water, hop in and out of the shower in the morning. But a hot shower can generate lots of nice, warm steam. Consider changing your shower head. Today's water-efficient shower heads use much less hot water than older models -- 2 gallons per minute versus 5-8 gallons-per-minute for older shower heads. That means you can take a longer shower and still conserve hot water. That longer shower will make the bathroom much warmer when you step out to finish your morning routine. After you're done with your shower, you can put that steam to use by opening the door and sharing with the rest of the house. You'll add some valuable moisture and warm air to other rooms.


Add a Heat Lamp
Consider installing a heat lamp in your bathroom. Heat lamps can quickly add toasty heat to the bathroom and speed up drying time. Most heat lamps come with a timer so you can start warming up the bathroom before you step inside and have automatic shutoffs so you don't need to worry about leaving the heat lamp on all day. Warning: if you should go the heat lamp route, avoid installing a heat lamp into a regular light fixture; the extra wattage they require can blow fuses, cause a short circuit or even a fire. Heat lamps should be installed separately. Call an electrician to have your heat lamp installed properly and safely.


Install a Heated Towel Rack
Wrapping yourself in a warm, dry towel can be just the ticket when stepping out of the shower or bath. Heated towel racks, rails or stands are available at many home stores. Most are electric and can be plugged into a wall outlet. Some heated towel racks can be connected to your hot water system, so they don't require any additional electricity to operate. If you decide to go this route, you will probably need an electrician or plumber to properly fit and instal the towel warmer.


Add a Coat of Paint
Giving your room a fresh coat of paint will not only make your bathroom look better, it can keep it warmer. These days you can find a number of high-quality heat-reflecting, insulating paint products. These paints contain ceramic and other insulating materials that reduce heat transfer by reflecting heat away from the painted surface. that means more heat stays in the bathroom and doesn't seep through your walls. This is the same technology used by NASA to reduce heat loss in their space vehicles.


Consider a Heated Floor System
An extravagant though highly effective solution to a chilly bathroom is to install under floor heating. Under floor heating provides even heat distribution across entire floor with no cold spots. Wet floors also pdry up quicker with a heated floor. Most Under floor heating systems are either electric or hydronic (water-based); call a plumber or heating contractor to discuss if installing such a system is good for you.


Warning: Avoid Space Heaters
During the winter months, it may seem tempting to bring electric space heaters, kerosene heaters and other portable heating devices into the bathroom. Yes, they will probably warm up the bathroom in no time. But all the water and moisture in the bathroom can put you at risk of electrocution. Plus...most bathrooms are tight, cramped spaces. It's easy to knock one of these heating devices over or get a towel or bathroom caught in the heating element. That can cause a fire. Play it safe -- keep these devices out of the bathroom.



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When upgrading your HVAC system, always pay close attention to the ductwork. Flexible ductwork is a growingly popular alternative to traditional hard metal ducts. Before you decide whether or not it’s right for your home, consider the pros and cons carefully.


Pros of Flexbile Ductwork

Flexible ducts are cheaper than metal ones. This can save you money on installation and upkeep. If you are on a limited budget or would like to spend more of your remodeling budget elsewhere—like furniture or custom painting—it makes sense to save with flexible ducts.

Because the materials are cheaper, professional labor charges will be less, too. Installation is simpler, so you won’t have to pay top dollar for experienced labor.

Flexible ducts are…well…flexible. That means they can be installed in tight spaces where traditional metal ducts wouldn’t fit. If you’ve got sharp corners and lots of angles, flexible ductwork is a good option.


Cons of Flexible Ductwork

Flexible ductwork can restrict airflow more than metal ducts. Greater airflow means better HVAC system efficiency, but flexible ducts are more susceptible to interference from compression, pinching, and twisting. If ducts are installed in an attic or storage crawl space where boxes or other items could be pushed up against them, this can also diminish airflow. This decreased efficiency could mean higher energy bills.

Durability is also an issue with flexible ductwork. It doesn’t last as long as metal ductwork, it is thin and can puncture easily, and it doesn’t hold up to normal wear and tear like metal does. Over time, flexible ducts can become brittle and break or crack with even a slight touch.

Installing flexible ducts will save money initially, but you’ll have to replace it fairly often, and long before you would metal. This means you’ll incur that same initial cost several times for as long as you live in your home. For a more long-term solution, metal ductwork is a much better choice.

Flexible ductwork is made of a thin, pliable material. Not only does this make less durable than metal, but it also means that flexible ducts are more likely to become damaged in the short term. It’s difficult to install the material without damaging it, as rips and tears can happen very easily. Pests like mice and some insects can eat through the material, causing tears and holes that may be impossible to repair. Any sharp object stored too close to the ducts can easily cut through the ducts, as well. If your installers are not careful, you may end up paying more to replace damaged sections.


Contact Horizon Services with Your Ductwork Questions!

As with any major home renovation project, it’s a good idea to discuss the advantages and drawbacks of flexible ductwork vs. traditional metal ductwork with a qualified HVAC professional. An experienced contractor can help you decide if flexible ductwork is right for your home and will conduct a thorough inspection prior to starting any work. A professional can also help you weigh the cost savings of installing flexible ductwork against the additional expenses this type of material could bring on later. Talk to your Horizon Services comfort consultant; he'll be able to tell you wha ductwork options are best for your home.



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Plumbing, Drain and Sewer Line Disasters = A Not-So-Merry Christmas and Unhappy New Year

The holidays are upon us, and along with all the joy comes an increased risk of serious plumbing emergencies. The sudden influx of people visiting your home can put unexpected pressure on your plumbing system – more washing, more bathing, more flushing, and more things going down the drain or garbage disposal.

Winter is usually a busy season for plumbers. On the day after Christmas alone, plumbing contractors in the Delaware Valley -- including Horizon Services, Inc. -- report a jump in business of 20 to 40 percent over a normal day. We get so absorbed in holiday celebrations that we often don’t consider the strain that these parties and out-of-town guests can put on our home’s plumbing.

By taking a few simple precautions, you can dramatically reduce the chances that your plumber will be the guest of honor at your next holiday party. Here's what you can do to minimize the likelihood that you will have a plumbing, drain or sewer line emergency in the midst of your holiday celebrations:


Plumbing Precautions In the Kitchen

Don’t pour grease or cooking oil down the drain or into the garbage disposal. These fats can solidify in your pipes and cause clogs that can back up drains. Wipe grease from pots and pans with a paper towel, and put the towels in the trash. You can also drain grease into a clean, empty can and throw it away.

Don’t put things like celery, poultry skin, pumpkin pulp or potato peels into the garbage disposal. Stringy, fibrous items like these aren’t easily broken down by the disposal blades and may cause clogs.

Run some cold water for about 15 seconds before and after using the garbage disposal. This helps flush waste out to the main sewer line.

Be sure the disposal is running when you put food into it, instead of filling the sink and then turning it on.

Run your washing machine and dishwasher at night to help conserve hot water and water pressure so your guests can shower in comfort whenever they wish.


Plumbing Precautions In the Bathroom

Plan ahead and try to schedule showers if you are expecting company, waiting at least 10 minutes between showers. This gives drains a chance to empty fully and lets your hot water heater refill for the next person.

Turn up the heat on your water heater slightly to help increase its capacity. Be careful not to turn the temperature higher than 125 degrees, though, to avoid scalding your guests.

Put a trash can in each bathroom and empty them frequently so your guests won’t use the toilet to dispose of garbage like used tissues, cotton swabs, facial scrub pads, hair, napkins and disposable hand towels.

Stock each bathroom with a plunger and put it where it can be reached easily if it is needed.

Keep a chemical drain cleaner handy in case of emergency. Most minor kitchen or bathroom clogs can be resolved with these products, and if you watch for slow drains you can usually catch most problems before they require the expertise of a professional. If you do need to use a chemical drain cleaner, be sure to follow the instructions carefully and use only in a well-ventilated area.


When Holiday Plumbing Disasters Strike

As proactive and precautionary as you may be, you may still find yourself in the throes of a plumbing emergency. May be when you're wrapping presents. Or entertaining guests. Or trying to enjoy some cookies and eggnog. If a plumbing situation arises in the middle of your holiday preparation and celebration, take comfort in knowing that the plumbing and drain professionals at Horizon Services are just a phone call away. Our customer service representatives and plumbing and drain technicians will be available morning, noon and night throughout the holiday season...including Christmas Eve and Day and New Year's Eve and Day!

If you need emergency plumbing, drain or sewer line service any time over the holiday season, Contact Horizon Services -- 24/7!

Merry Christmas, Happy Hanukkah and a Joyous Kwanzaa to everyone from The Horizon Comfort Zone!


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Before the Mercury Plummets, Take Some Preventive Plumbing Action!

Winter time can wreak havoc on your home's pipes and plumbing system, especially in Horizon Services' service area of Delaware, Pennsylvania and Maryland where temperatures can yo-yo between moderate to sub-zero and back all within a week...and often do. Freezing and fluctuating temperatures can cause pipes to crack. Melting snow and ice can lead to leaks, flooding and structural damage all over your house.

Fortunately, there are many things that homeowners can do themselves to prevent damage and ensure that their home plumbing systems continue to work as efficiently as possible. A regular round of checks that can be easily carried out will help maintain the long-term optimal working of the plumbing system and save on costly plumbing repair bills.

Especially as winter approaches, make sure that any outside hose pipes are disconnected from faucets and that the water leading out to these faucets is turned off. If water in the pipes or hoses freezes, it will expand, causing hoses and pipes to crack or even burst. This can lead to very serious leaks and flooding. This can happen to plastic pipes as well as metal.

The shut-down of external pipes can be made easier if your home has shut-off valves installed, which will close them down and drain the water off. Once effectively disconnects, the exterior faucets can then be protected from the cold weather with lagging.

If you have pipes situated in areas of the home that are not heated, such as basements, attics or garages, these can be insulated from temperature extremes using heat tape or foam insulated sleeves. These materials are available at most hardware stores.

It's also important to keep as much heat inside your home to prevent pipes from freezing, especially in those cold rooms. To increase energy efficiency, seal doors and windows from drafts using materials you can buy in any home centers.

Water heaters work extra hard during the winter, so check yours to make sure that it is performing up to speed. Flushing it out periodically to get rid of any build-up of sediments, as these cause corrosion and greatly effect efficiency and longevity of the unit. Drain off a few gallons using the faucet situated near the base of the unit. Also check the pressure release valve, which should snap smartly back into place when lifted after allowing a spurt of water to the drain. If it is slack, get somebody in to replace it.

The water heater’s thermostatic control should be set according to the season. In winter you’ll want optimum performance, of course, at about 120 degrees Fahrenheit.

Going away for a couple days over the winter? If you're not regularly running water, it can collect in pipes and freeze, especially if you lose power or the temperature takes a nosedive. It's a good idea to leave some warm water running at a slow drip...just so it keeps moving through your pipes. If you have a programmable thermostat, you can set it to turn on periodically while you are away to make sure that no room gets too cold.

In addition, you may also have to clean debris such as dead leaves from gutters and around the downspouts to allow for better drainage after the coming thaw. Clear ice and snow away from outside walls to prevent snow melt from getting inside your home. Make sure snow doesn't accumulate near vents. And if you can, try clearing ice and snow from roofs before it accumulaes too heavily. Many hardware stores carry telescoping rakes that can reach rooftops without having to use a ladder. You can also toss a few thermal cakes up onto your roof to chemically stimulate snow and ice melt.

To winterize your plumbing, you need only a very basic set of tools to maintain your home plumbing system, available from any home center. A pipe wrench is probably the most important, enabling you to get a good grip on pipes and fittings. A pair of pliers will help you to adjust nuts and bolts, but these can damage fittings if you slip up, so get some smooth sleeves to fit. These tools are fine for the small maintenance jobs you’re likely to be carrying out, but for bigger home plumbing jobs it’s best to get the professionals in, otherwise things could take a turn for the worse.


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Chemical drain cleaners are useful for clearing all sorts of tough clogs. However there are a variety of risks and dangers with using these chemicals to clear your drains. Many of these chemicals emit harsh fumes that can be harmful if they are inhaled. Many can burn and scar if they come in contact with your skin. And they can damage clothing, floors, counters...even your pipes themselves if not used properly. The following tips will help you use these drain cleaners safely.


Avoid the Most Harmful Cleaners

Some chemical drain de-clogging agents use lye or acid. These harsh chemicals are not only harmful to your health, but they can also contaminate waste water and cause damage to PVC piping. If you must use a cleaner with acid or lye, be sure to wear gloves and a protective mask. Ventilate the room as much as possible, and store them properly when you’re finished—opt for cleaners with a child-proof safety cap or put them in a locked cabinet or on a high shelf.


Always Read the Label

Not all drain cleaners are created equal, and using the wrong cleaner can cause major headaches. Some cleaners can eat through your plumbing, some can damage your septic system, and some can cause serious burns if they come in contact with your skin. Before you use a cleaner, read the label thoroughly to ensure that the cleaner is safe for your intended usage. You’ll also want to look for any label recommendations about safety and cleanup in case of an accidental spill.


Prevent Clog Build-Up

Do your best to keep grease and debris out of your drains and you won’t have to rely on a chemical drain cleaner to remove clogs quite so often. You’ll also cut down on unpleasant odors and help your pipes work more efficiently. A simple salt water solution, poured down the drain every couple of weeks, will flush out grease and eliminate odors from showers, sinks, and garbage disposals.


Consider These Drain Cleaning Alternatives

Harsh chemical cleaners are not the only option you have to cure a clogged drain. There are several alternatives that are just as effective without the potentially harmful side effects.

A sewer jetter sprays an adjustable, high-pressure stream of water down your drains, powering away clogs quickly and without harsh chemicals. Because you’re only using water, there’s no chance of damaging pipes or fixtures or of contaminating your home with noxious fumes. You can purchase a sewer jetter at most plumbing supply stores or large home improvement warehouses. Be sure to read the instructions thoroughly before use.

There are also plenty of natural drain cleaning methods. One of the most effective uses plain baking soda and white vinegar. First, remove any standing water in the basin or around the drain. Pour about ½ cup of ordinary baking soda into the drain, followed by ½ cup of vinegar. The two substances will react inside the pipes, dissolving clogs and allowing water to flow freely again. You can repeat these steps as many times as necessary to remove the clog. While the smell of vinegar might not be the most pleasant, it’s certainly non-toxic and much better for your plumbing, your home, and your health than any harsh chemical drain cleaner.


Your Best Bet: Call a Drain Cleaning Professional

Are you a chemist? Do you really know what happens when this chemical comes in contact with that substance? The thing about chemicals is that they produce chemical reactions. You've seen enough mad scientist movies to know that chemical reactions are almost never mild!

Plumbers and drain cleaning professionals aren't chemists either. That's why they generally only go the chemical route as a last resort.

If you have a clogged drain that's so bad that you need to resort to chemicals, the problem is probably beyond your scope. At this point, call a plumbing and drain contractor such as Horizon Services. We have an arsenal of non-chemical tools and means at our disposal that can safely remove virtually any clog. And in that rare instance when chemicals are required, our highly trained drain cleaning pros know how to safely and cleanly mix and pour the chemical without harming your pipes, kitchens or bathrooms.


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• Keep Your Home Free from Mold and Mildew

It's Not Just On Your Bread...It Could Be Growing in Your House!

Take a close look at your walls, floors and vents or inside closets. Especially in basements or areas that are out of the way and more prone to moisture exposure. See some streaks, spots or unusual coloration? Could be yellow, green, brown or black in color? If so, there just may be a fungus among us...mold.

Most of us know that old food can get moldy. And we've all seen what mold can do to an old pair of sneakers. But not everyone knows that these freaky fungi can get into and take root inside your home. And the results of mold infestation can be devastating.

Mold is certainly unsightly. It can even smell bad. Aww...let face it: mold is downright gross! But more importantly, mold is bad for your health. When mold grows excessively inside your home, it can seriously affect air quality. Airborne mold spores float through your home and are inhaled. This can lead to a variety of respiratory illnesses like bronchitis and persistent cough, as well as chronic conditions like allergies and asthma. The more mold you have in your home, the more likely it is that you or someone in your family will develop one of these health issues.


Mold Growth is Widespread

There are hundreds of different mold varieties, and these can be found virtually anywhere. Even if your home is spotless, mold could be growing in unseen places like behind walls, under floors, inside insulation, in ductwork, or along window sills. In these cases, you may not know about the mold for months, or even years. This allows growth to steadily increase over time; once you are aware of the problem it could mean thousands of dollars in cleaning and repairs.

Obviously, widespread mold growth is a problem that should be handled as soon as possible. However, even small amounts of mold can lead to breathing problems and illnesses for everyone in your home—pets, too.

Mold thrives in warm, moist, dark environments. Old or faulty HVAC systems can produce an environment where mold can grow. So can leaky pipes, poor drainage or any problem that allows water and moisture to accumulate.


Why Mold is So Harmful

• Volatile Organic Compounds: All types of mold produce substances called volatile organic compounds (VOC). These are naturally-occurring chemicals that are found in a variety of things used in the home. Some of the most common volatile organic compounds are generated by paints, household cleaners, and adhesives. The VOC in mold creates that distinct, musty odor that we usually associate with mold or mildew growth. The smell alone can decrease the quality of air inside your home and will gradually worsen if the problem is not eliminated. Research has shown that humans who are exposed to a high concentration of indoor mold growth experience a wide range of symptoms, from allergic reactions to issues with the central nervous system including nausea, headaches, and diminished mental capacity.


• Allergens: Every type of mold also produces allergens. Mold grows in tiny clusters called spores. These spores release invisible toxins that travel through the air inside your home and can trigger allergic reactions when they are inhaled. These reactions are the same as you might experience with any other environmental allergy: itchy, watery eyes; sneezing; coughing; nasal congestion and sinus pressure; and even skin rashes.

Prevent Mold Growth

For visible mold, clean the area with an antibacterial cleaner or a common bleach and water solution. This will get rid of existing mold and will prevent new growth. Remember that mold and mildew thrive in warm, moist places so be sure that your bathrooms are vented properly, open windows whenever possible to allow fresh air into your home, and never leave damp clothing or linens lying around.

If you suspect mold is growing in unseen areas of your home, hire a professional to perform a thorough assessment. You may need to contract with a professional cleaning service or make some repairs if the problem is serious.



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