Mold: Is It Hiding in Your Home?

Protect Yourself and Your Home from Contractor Rip-offs, Scams and Shoddy Work!

As winter comes to a welcome end and we enter the spring season, homeowners inevitably will be besieged by offers, promotions and come-ons from all kinds of home improvement contractors and installers – plumbing, air conditioning, doors, windows, remodelers, landscapers -- you name it. Most will be legit...but some won't be.

Unfortunately, fraudulent contractors are extremely common in the home improvement industry…and they really seem to come out of the woodwork around this time of year. Because this area is so specialized and intimidating to many homeowners, it is easy to get taken advantage of by a disreputable “professional.”

Whether you are looking for a home improvement contractor to perform routine repairs, install equipment or perform major reconstruction and remodeling, here are a few simple tips to ensure that your home improvement contractor or installer is on the up and up.


Get It In Writing
Make sure to thoroughly read and understand the written contract for your home improvement project before you sign. Discuss your questions and get clarification. If you are not given an estimate and a contract in writing, or if your contractor is unwilling to explain things to you clearly, hire someone else. If you don’t understand a contract, don’t sign it; you could obligate yourself to repairs that you are not prepared to pay for. And don’t give any oral commitments to any work; as Yogi Berra once said, “An oral contract ain’t worth the paper it’s written on!”


Cheaper is Not Always Better
When it comes to home improvements, you almost always get what you pay for. Be wary of contractors that promise things that sound too good to be true. If your instincts tell you something strange is is up, you are probably right. Cheap contractors usually use cheap materials, sell cheap equipment and employ cheap, inexperienced, low-quality labor. And that can cost you a lot more in the long run -- both in operation costs and in future repairs.

Fraudulent contractors often try to scare homeowners with news of urgent or emergency repairs…or fantastic deals that you must act upon immediately. Do not let anyone pressure you into costly repairs on the spot; seek a second or third opinion to be sure. Always shop around and get multiple estimates. Focus on getting the best value; not the best price.


Check Credentials
Is your contractor properly licensed? Can he get all the permits to legally perform your home improvement or repair? Does he have a favorable rating from the Better Business Bureau? Does he belong to professional and industry trade organizations? Does he follow the industry’s best practices? Reputable contractors can answer yes to all these questions.


Get a Referral
Word of mouth is crucial in hiring a good contractor, but you have to be sure your referral is coming from a reputable source. Never base your decision on the word of a solicitor or stranger. Instead, ask friends, family members and neighbors, or consult a referral service that provides the names and contact information for qualified, pre-screened professionals in your area. Do not just go for the cheapest price estimate—take the time to get a solid referral; you could save thousands, especially if that amazing deal offered by the door-to-door salesman turns out to be a fraud. The best home improvement contractors have been in the business for some years and have a track record of customer satisfaction.


Read Home Improvement Contractor Reviews
There are plenty of websites that offer unbiased customer reviews of local businesses and contractors – among them Yelp, Insider Pages, Angie’s List, Local.com – as well as business directory sites (Yellowpages.com etc.) and search engines like Google, Yahoo and Bing. Take the time to go to these sites and check out reviews. Click Here to View a List of Customer Review Sites!


Beware of “Travelers”
“Travelers” are door-to-door solicitors that come knocking in hopes of gaining your trust and your business; this is one of the most common contractor frauds. These scam artists will talk fast, promising steep discounts on everything from roofing to bathroom remodeling. They will often cite their exclusive access to overstock building supplies as the reason for their great deals. The best way to protect yourself is to politely decline the sales pitch from the start, but you can also check the yellow pages for the name and number of the contractor at your door. If you cannot find a listing, tell him to hit the bricks.


Never Pay Up Front
No reputable contractor or installer will ever ask for payment until after the work is completed to your satisfaction, and will never require cash payment. If your contractor asks for payment up front or insists on doing a cash-only business, find a new contractor.


Do Not Get Your Own Building Permits
Another common tactic employed by fraudulent contractors is to request that you secure any necessary building permits yourself. A good contractor will do this for you — that is why you are paying him to do the work.


If You Are a Victim of a Fraudulent Contractor...
If you think you have been a victim of a fraudulent contractor, take immediate action to fix the situation. Consult a lawyer to find out if you have any legal recourse and report the incident to your local Chamber of Commerce and the Better Business Bureau. You may also need to involve local law enforcement if you believe a crime such as larceny or identity theft has been committed.


Check Out Our Contractor Checklist!
Horizon Services offers a 21-Point Contractor Checklist covering all the primary questions you need to ask BEFORE you select any home improvement contractor. It’s MUST-READING for all homeowners thinking of making any home improvement. Click Here!



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What You Can Do If Your Cellar's a Smeller!

If you’ve ever spent time in a stuffy, musty basement you don’t need anyone to tell you how unpleasant the smell can be. Worse than dirty gym socks, worse than rotten eggs, worse than…well, there aren’t many things that smell worse. A smelly basement is especially problematic for homeowners who want to use their basement as additional living space for a den, extra bedroom, or entertainment room -- or if you're looking to sell your home.


Where is That Basement Smell Coming From?
Usually, bad basement smells come from humidity and moisture that comes up from the ground. Because the basement is below ground level, this moisture never really goes away and just keeps accumulating. Mold and fungus grow and spread, causing the unpleasant smells. The only way to permanently get rid of odors is to get rid of the moisture.

While totally removing moisture and condensation from your basement is not realistic, there are plenty of steps you can take to dramatically reduce the amount of moisture entering the space and eradicate that horrible musty basement smell.


Cover Sources of Basement Moisture
Dirt that is left exposed will attract moisture, which then seeps into your basement through the foundation and leaves behind a nasty smell. You can try to fix this problem by covering the dirt around the outside of your home with plastic sheeting, mulch, or gravel. This should help block some of the moisture and improve the smell in your basement.

Exposed water pipes may get cold and collect condensation, allowing moisture to build up. Insulating pipes in and around the basement can really help reduce moisture and tamp down the smell.


Turn Up the Heat
Moisture and heat generally do not get along. One of the best ways to eliminate excess condensation in your basement is to crank up the heat. If your home’s HVAC system doesn’t have a control for the basement, you can try one of these alternatives:

• Open basement window curtains to let warming sunshine in during the day. Shut them at night to hold heat in and prevent overnight condensation when temperatures drop.
• If your boiler or furnace is located in a separate basement room, leave the door open to allow heat from the unit to raise the temperature in the rest of the space.
• Place a small space heater in the basement and run it whenever someone is home. Even a few hours of extra heat can make a big difference.

Air It Out
Improving air circulation through your basement can help dry up moisture and get rid of bad smells. Installing an exhaust fan in the basement is a good idea, as is running a simple standing or box fan. In pleasant weather, open basement windows to let fresh air into the room. And putting your laundry dryer in the basement, with the outgoing air vent directed out of the basement, can also help improve air flow and dry the air.


Dehumidify Your Basement
Perhaps the most effective way to eliminate moisture from a musty, moldy basement is to get a dehumidifier. These devices pull moisture from the air, collecting water in a built-in reservoir. Empty the basin regularly and you’ll have a fresher, more pleasant basement.


Install a Sump Pump In Your Basement
If your foundation rests over a well or water table and if your basement is prone to dampness, groundwater leaking and flooding, consider installing a sump pump in your basement. Sump pumps funnel and collect basement moisture in a pit dug into the foundation and pump it out of your home. A Horizon Services plumbing technician can recommend and install a sump pump system that's ideal for your basement.


Could It Be Your Sewer or Water Lines?
Is the smell especially foul? The source could be sewage waste slowly seeping into your basement due to obstructions in or damage to your main sewer and water lines leading out of your house. Over time, these lines can rsdily clog up with waste; crack, bend or break; or even be penetrated by creeping roots from trees and shrubs. This can cause sewage to back up into your home or seep your yard and foundation into your basement.

One sure sign of sewer and water line problems, besides the smell, is if water does not flow easily down your toilet, sinks or tubs, or makes unusual gurgling, bubbling sounds when it does. If you suspect such a problem, don't delay: call a professional sewer & water line repair/replacement contractor like Horizon Services. If left untreated, the problem could result in a major backup of sewage waste into your home; this is not only extremely unsanitary, it can result in permanent damage to floors, carpets and other parts of your home.


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When Plungers Fail, Kick It Up a Notch!

Nobody likes having a clogged sink, toilet or tub. For most people, drain clogs rank at or near the top of life's list of inconveniences. It’s probably a safe bet that you can work a plunger or have had to use an over-the-counter chemical drain cleaner to unclog a problem drain. And in most cases, these time honored drain cleaning tactics will do the job nicely. But when these traditional clog-busting methods don’t work or you’re dealing with a particularly nasty clog, what can you do? Time to pull out the big guns!


Get Physical to Clean the Drain

If you’re tried a plunger or chemical drain cleaner and the clog still hasn't been cleare, you may need to take a more physical approach. You can purchase a plumbing snake for around $20 at most home improvement or plumbing supply stores. These long, thin tubes go straight down the drain to catch and remove hair, debris and sludge that have caused the clog. If your sink is blocked, clean out the trap and feed the snake into the pipe that way. Try covering the overflow valve to build up pressure that can help blast the clog away.

A power auger is an even more powerful physical option to stubborn clogs. You should only use an auger if you have more than basic plumbing experience so you don’t risk damaging your plumbing. If you don’t feel up to the task yourself, it’s best to call in a professional plumber. The upside of hiring a pro is that he or she can do a whole system inspection to make sure you don’t have to deal with tough clogs again.


The Non-Chemical Approach to Drain Cleaning and Maintenance
Commercial chemical drain cleaners usually contain harsh chemical agents that cause nasty fumes, burn your skin and damage your clothing, floors and surfaces. They can also be quite expensive. For a cheaper, greener approach, a solution of plain old baking soda and vinegar or boiling water can do the trick on many clogs. The most common cause of drain clogs is accumulated hair, so adding a bit of hair removal cream to the drain can help break up the clog.

To maintain a clear drain, use an enzyme culture solution once a month to break down grease and debris; these all-natural, organic products can also eliminate odors from pipes and drains. You can find these products at most home and hardware stores.

If you do go the chemical route, don’t ever mix cleaners; the chemicals can react violently and cause serious damage to pipes or septic systems, not to mention produce harmful vapors.


When All Else Fails, Call The Pros!

If you’ve tried all the above methods to clear your clogged drain, then your problem is probably more serious than just a run-of-the mill clog. You could have significant accumulation of hair or grease...or a foreign object may have become lodged in the drain. Even worse, your could a broken or leaking pipe somewhere in your drain system. If left untreated too long, these issues can compound and lead to more serious problems that may require a total plumbing and drain system overhaul.

For super-stubborn clogs, call a professional drain cleaning contractor. If these is a good indication that the problem is more serious than a typical clog. Nationwide, the average cost of hiring a pro to unclog a drain is about $250. Though this sounds like a lot for a simple blocked drain, it's better to spend a little now to avoid more costly damage in the future. And if you call the drain cleaning pros at Horizon Services, you get one of the best drain cleaning deals available anywhere: Horizon will clean and clear any drain, any time, any size for the unbeatable price of $149. That's a small price to pay for instant gratification!




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Start Your Day on the Warmest Note Possible!

After snuggling warmly in your bed on a cold winter night, nothing comes close to the rude awakening of stepping into a frigid bathroom. True, the sudden arctic blast of an ice cold floor, toilet seat or shower may send your alertness from 0-60 in one second flat -- which is fine if you have a hard time reviving in the morning. But the sheer shock and awe of it all is not something most of us want to subject our hearts and nervous systems to.

The bathroom is, generally, the coldest room in the house. But it doesn't need to be. There are a number of simple ways to take the chill out of your morning rituals. Here are some easy suggestions to help you keep your morning visits to the bathroom cozy and warm...even on the coldest winter days.


Watch Your Windows
Drafty bathroom windows are the major culprit when it comes to cold bathrooms. Cold air will enter and warm air will exit through even the tiniest window gaps. Put your hand around all around the glass and window frames to feel for drafts. Pay special attention to window edges and where the window sections cross over each other. If you discover drafts, seal them ASAP. Use caulk around edges and weather stripping where pieces overlap each other. Replace any worn or flattened weather stripping. If you have storm windows, make sure they are in place instead of screens. You can also install removable, see-through plastic window film over the entire window; this does a great job at insulating. Also, be sure to hang up lined curtains or heavy blinds to add another layer of insulation. Finally, if your budget permits, consider installing state-of-the-art, energy-efficient windows; today's windows are engineered to provide superior insulation.


Carpe(t) Diem -- Seize the Day
Don't like stepping onto icy bathroom floor tiles? Lay down a rug or carpet --the thicker and plusher, the better! Carpeting can add a nice homey feel to your bathroom while keeping the chill out and holding heat in. Our recommendation is to use one or more bathroom rugs that you set down where you are more likley to be walking and standing; wall-to-wall carpeting will look snazzy but is much harder to keep clean and dry.


Take Advantage of Your Shower to Add Some Heat
Most people, in order to save money and water, hop in and out of the shower in the morning. But a hot shower can generate lots of nice, warm steam. Consider changing your shower head. Today's water-efficient shower heads use much less hot water than older models -- 2 gallons per minute versus 5-8 gallons-per-minute for older shower heads. That means you can take a longer shower and still conserve hot water. That longer shower will make the bathroom much warmer when you step out to finish your morning routine. After you're done with your shower, you can put that steam to use by opening the door and sharing with the rest of the house. You'll add some valuable moisture and warm air to other rooms.


Add a Heat Lamp
Consider installing a heat lamp in your bathroom. Heat lamps can quickly add toasty heat to the bathroom and speed up drying time. Most heat lamps come with a timer so you can start warming up the bathroom before you step inside and have automatic shutoffs so you don't need to worry about leaving the heat lamp on all day. Warning: if you should go the heat lamp route, avoid installing a heat lamp into a regular light fixture; the extra wattage they require can blow fuses, cause a short circuit or even a fire. Heat lamps should be installed separately. Call an electrician to have your heat lamp installed properly and safely.


Install a Heated Towel Rack
Wrapping yourself in a warm, dry towel can be just the ticket when stepping out of the shower or bath. Heated towel racks, rails or stands are available at many home stores. Most are electric and can be plugged into a wall outlet. Some heated towel racks can be connected to your hot water system, so they don't require any additional electricity to operate. If you decide to go this route, you will probably need an electrician or plumber to properly fit and instal the towel warmer.


Add a Coat of Paint
Giving your room a fresh coat of paint will not only make your bathroom look better, it can keep it warmer. These days you can find a number of high-quality heat-reflecting, insulating paint products. These paints contain ceramic and other insulating materials that reduce heat transfer by reflecting heat away from the painted surface. that means more heat stays in the bathroom and doesn't seep through your walls. This is the same technology used by NASA to reduce heat loss in their space vehicles.


Consider a Heated Floor System
An extravagant though highly effective solution to a chilly bathroom is to install under floor heating. Under floor heating provides even heat distribution across entire floor with no cold spots. Wet floors also pdry up quicker with a heated floor. Most Under floor heating systems are either electric or hydronic (water-based); call a plumber or heating contractor to discuss if installing such a system is good for you.


Warning: Avoid Space Heaters
During the winter months, it may seem tempting to bring electric space heaters, kerosene heaters and other portable heating devices into the bathroom. Yes, they will probably warm up the bathroom in no time. But all the water and moisture in the bathroom can put you at risk of electrocution. Plus...most bathrooms are tight, cramped spaces. It's easy to knock one of these heating devices over or get a towel or bathroom caught in the heating element. That can cause a fire. Play it safe -- keep these devices out of the bathroom.



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Clobber Clogs BEFORE They Create Chaos!

Clogged drains and plumbing fixtures can turn from minor annoyance to major problem overnight—literally. Most household clogs are cause by misuse or overuse, though some can be the result of improper installation or a feature in need of repair. The following are some easy, inexpensive tips to keep your drains running clog-free.



1. Stop Putting Clog-Forming Substances in the Drain:

Seems pretty basic, but many of us pour clog-forming substances down the drain without even thinking about the consequences. Grease, cooking fat, syrup, gelatin, whole milk, ice cream, and even soaps with heavy moisturizers can coat pipes and back up in drains. When these substances narrow the area of water flow there’s a greater accumulation of crumbs, dust, and hair in the pipes. This combination can lead to huge, troublesome clogs.

Liquid fabric softener is also a common culprit. If you use fabric softener on your laundry, be sure to run your washer’s second rise cycle to flush out as much of the liquid as possible. Fabric softener tends to settle in the pipe bend just past the washer connection and can flood the tub eventually.

Place a trap over drain holes in showers, tubs, sinks, and washing machine rinse tubs to catch the food particles, hair, and other debris that can cause clogs.


2. Use Narrower Pipes:

This seems counterproductive, but the truth is that narrow pipes force water through the system faster. This prevents water from pooling at pipe bends, which can contribute to clogs. Narrow pipes also make drain and pipe snakes more effective in case of a serious clog deep in your plumbing because there’s less area for the snake to cover. Most standard plumbing codes indicate 3-inch diameter pipes should be used for toilets; 2-inch pipes for showers, tubs, and laundry room plumbing; and 1.5-inch pipes for sinks. Using bigger pipes can cause major problems.


3. Replace Aging Pipes

Older homes frequently have cast-iron or galvanized steel pipes. Over time, the interiors of these pipes become rough with lime scale and other deposits from hard water. These crags and crevices collect grease, soap, hair, and anything else that goes down your drain. Replacing old pipes with copper or PVC pipes will cut down on the frequency of clogs and can improve water pressure.


4. Flush More than Your Toilet

Flushing out drains and pipes is a great way to reduce debris build up and dissolve clogs. About once a month or so, plug sinks and tubs, and fill the basin with hot water. Release the stopper and let the hot water drain. The weight of so much water flowing through your pipes quickly will power clogs through the pipes; the heat of the water helps melt away any lingering debris.


5. Go Easy on Toothpaste

Strange? Perhaps. However, most of us ignore the recommendations that come on the back of that toothpaste tube: A pea-sized amount is more than sufficient to get teeth clean and keep them healthy. Thick toothpaste can collect in drains and hold on to clogging debris and goop. Consider switching to a gel formula, which will dissipate more quickly in water.


6. Get a Haircut, Hippie!

It's inevitable that you're going to have some hair go down the drain when you wash and shampoo in the shower or bath. But if you have long hair, you're more likely to shed hairs...plus they are much longer. Shorter hairs can travel easier through drains; longer hairs are more likely to accumulate into a tangled wad that can cause a major clog. Pay a visit to your barber, Ringo.



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Make Energy Efficiency a Top Priority in 2011

Each year around this time, millions of Americans make New Year’s Resolutions to lose weight, quit smoking, and other things to improve their health. But how many of us make New Year's resolutions to improve their homes...or save money on their heating and cooling costs? Not many.

The Horizon Comfort Zone doesn't want you to give up those health-related New Year’s Resolutions -- they're great! But why not sweeten the mix by focusing on your home heating and cooling system and overall energy usage, too? Energy-Efficient New Year's Resolutions are not only good for the environment, they're good for your wallet. PLUS -- they're pretty easy resolutions to do and keep...a lot easier than avoiding food, cigarettes and alcohol!

Here are some great energy efficient New Year's resolutions you should consider making for 2011:

• Change Your Furnace or Air Conditioning Filter: Dirty filters impede air flow and make your furnace or air conditioner work harder. This increases your energy consumption, as well as the likelihood of furnace or air conditioner breakdowns. Be sure to check your filters monthly. Replace or clean them according to the schedule recommended by your HVAC service technician or by the manufacturer -- for most heating and air conditioning systems during peak season, that's about once a month.

• Go Digital with a Programmable Thermostat: Why waste energy heating or cooling your home when you are not there? With a programmable thermostat, you can pre-set the times and temperatures in which your heater or air conditioner will run. According to industry experts, a programmable thermostat can save you as much as $200 per year in energy costs.

• Buy a Fan: Fans can help circulate warm or cool air evenly throughout rooms or even entire floors of your house. This reduces a lot of wear and tear on your heater or air conditioner.

• Consider Zoned Heating: Why heat or cool rooms or floors if you're not in them? With a zoned heating/cooling system, you can send heated or cooled air where you want it. No heat or air conditioning is wasted. And the energy savings can be huge.

• Seal Air Leaks: Feel a draft around doors, windows or vents? If so, you could be leaking warm or cool air. That's money out the door for nothing. And as a result of the leak, you are probably running your heater or air conditioner more than you need to; that's adding wear and tear to your heating and cooling system. Check out your local hardware store for caulk, tape and other sealants that you can use to seal leaks around your house. It's a very quick, easy and inexpensive fix and it can save you big bucks in energy costs.

• Stop Blocking Registers and Vents: Check around your house to see if your registers and vents are blocked by furniture and other obstructions If so, you are wasting heat and air conditioning. Move these items aways from vents and registers so you can fill your rooms with more warm air in winter and more cool, air conditioned air in summer.

• Get a Tune-Up: It makes sense to get your car tuned up periodically and inspected once a year. Doesn't it make sense to do the same for your heating and cooling system? Regular tune ups and maintenance are the easiest and most important things you can do to guarantee that your heater or air conditioner performs at peak efficiency and doesn't break down at an inopportune time. Tune ups can extend the life of your heater or air conditioner, too. Don't be one of those procrastinators who say they'll wait till next year to get a tune up...have your HVAC system checked at least annually...starting THIS YEAR!

• Upgrade to a More Modern Heating & Cooling System: Make this the year you get rid of that old clunker of a heater and that rusty bucket-of-bolts you call an air conditioner! Today's technologically advanced heating and cooling systems are a far cry better than the heaters and air conditioners made just a decade ago. They perform at much higher energy efficiency levels. They provide more comfortable heating and cooling. The last longer. They require fewer repairs. And they're a better value: they generally pay for themselves in energy savings in just a few years. Tax breaks, rebates, manufacturer discounts and other incentives make them a better buy today than ever before.

Happy New Year from The Horizon Comfort Zone!

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Chemical drain cleaners are useful for clearing all sorts of tough clogs. However there are a variety of risks and dangers with using these chemicals to clear your drains. Many of these chemicals emit harsh fumes that can be harmful if they are inhaled. Many can burn and scar if they come in contact with your skin. And they can damage clothing, floors, counters...even your pipes themselves if not used properly. The following tips will help you use these drain cleaners safely.


Avoid the Most Harmful Cleaners

Some chemical drain de-clogging agents use lye or acid. These harsh chemicals are not only harmful to your health, but they can also contaminate waste water and cause damage to PVC piping. If you must use a cleaner with acid or lye, be sure to wear gloves and a protective mask. Ventilate the room as much as possible, and store them properly when you’re finished—opt for cleaners with a child-proof safety cap or put them in a locked cabinet or on a high shelf.


Always Read the Label

Not all drain cleaners are created equal, and using the wrong cleaner can cause major headaches. Some cleaners can eat through your plumbing, some can damage your septic system, and some can cause serious burns if they come in contact with your skin. Before you use a cleaner, read the label thoroughly to ensure that the cleaner is safe for your intended usage. You’ll also want to look for any label recommendations about safety and cleanup in case of an accidental spill.


Prevent Clog Build-Up

Do your best to keep grease and debris out of your drains and you won’t have to rely on a chemical drain cleaner to remove clogs quite so often. You’ll also cut down on unpleasant odors and help your pipes work more efficiently. A simple salt water solution, poured down the drain every couple of weeks, will flush out grease and eliminate odors from showers, sinks, and garbage disposals.


Consider These Drain Cleaning Alternatives

Harsh chemical cleaners are not the only option you have to cure a clogged drain. There are several alternatives that are just as effective without the potentially harmful side effects.

A sewer jetter sprays an adjustable, high-pressure stream of water down your drains, powering away clogs quickly and without harsh chemicals. Because you’re only using water, there’s no chance of damaging pipes or fixtures or of contaminating your home with noxious fumes. You can purchase a sewer jetter at most plumbing supply stores or large home improvement warehouses. Be sure to read the instructions thoroughly before use.

There are also plenty of natural drain cleaning methods. One of the most effective uses plain baking soda and white vinegar. First, remove any standing water in the basin or around the drain. Pour about ½ cup of ordinary baking soda into the drain, followed by ½ cup of vinegar. The two substances will react inside the pipes, dissolving clogs and allowing water to flow freely again. You can repeat these steps as many times as necessary to remove the clog. While the smell of vinegar might not be the most pleasant, it’s certainly non-toxic and much better for your plumbing, your home, and your health than any harsh chemical drain cleaner.


Your Best Bet: Call a Drain Cleaning Professional

Are you a chemist? Do you really know what happens when this chemical comes in contact with that substance? The thing about chemicals is that they produce chemical reactions. You've seen enough mad scientist movies to know that chemical reactions are almost never mild!

Plumbers and drain cleaning professionals aren't chemists either. That's why they generally only go the chemical route as a last resort.

If you have a clogged drain that's so bad that you need to resort to chemicals, the problem is probably beyond your scope. At this point, call a plumbing and drain contractor such as Horizon Services. We have an arsenal of non-chemical tools and means at our disposal that can safely remove virtually any clog. And in that rare instance when chemicals are required, our highly trained drain cleaning pros know how to safely and cleanly mix and pour the chemical without harming your pipes, kitchens or bathrooms.


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It's Not Just On Your Bread...It Could Be Growing in Your House!

Take a close look at your walls, floors and vents or inside closets. Especially in basements or areas that are out of the way and more prone to moisture exposure. See some streaks, spots or unusual coloration? Could be yellow, green, brown or black in color? If so, there just may be a fungus among us...mold.

Most of us know that old food can get moldy. And we've all seen what mold can do to an old pair of sneakers. But not everyone knows that these freaky fungi can get into and take root inside your home. And the results of mold infestation can be devastating.

Mold is certainly unsightly. It can even smell bad. Aww...let face it: mold is downright gross! But more importantly, mold is bad for your health. When mold grows excessively inside your home, it can seriously affect air quality. Airborne mold spores float through your home and are inhaled. This can lead to a variety of respiratory illnesses like bronchitis and persistent cough, as well as chronic conditions like allergies and asthma. The more mold you have in your home, the more likely it is that you or someone in your family will develop one of these health issues.


Mold Growth is Widespread

There are hundreds of different mold varieties, and these can be found virtually anywhere. Even if your home is spotless, mold could be growing in unseen places like behind walls, under floors, inside insulation, in ductwork, or along window sills. In these cases, you may not know about the mold for months, or even years. This allows growth to steadily increase over time; once you are aware of the problem it could mean thousands of dollars in cleaning and repairs.

Obviously, widespread mold growth is a problem that should be handled as soon as possible. However, even small amounts of mold can lead to breathing problems and illnesses for everyone in your home—pets, too.

Mold thrives in warm, moist, dark environments. Old or faulty HVAC systems can produce an environment where mold can grow. So can leaky pipes, poor drainage or any problem that allows water and moisture to accumulate.


Why Mold is So Harmful

• Volatile Organic Compounds: All types of mold produce substances called volatile organic compounds (VOC). These are naturally-occurring chemicals that are found in a variety of things used in the home. Some of the most common volatile organic compounds are generated by paints, household cleaners, and adhesives. The VOC in mold creates that distinct, musty odor that we usually associate with mold or mildew growth. The smell alone can decrease the quality of air inside your home and will gradually worsen if the problem is not eliminated. Research has shown that humans who are exposed to a high concentration of indoor mold growth experience a wide range of symptoms, from allergic reactions to issues with the central nervous system including nausea, headaches, and diminished mental capacity.


• Allergens: Every type of mold also produces allergens. Mold grows in tiny clusters called spores. These spores release invisible toxins that travel through the air inside your home and can trigger allergic reactions when they are inhaled. These reactions are the same as you might experience with any other environmental allergy: itchy, watery eyes; sneezing; coughing; nasal congestion and sinus pressure; and even skin rashes.

Prevent Mold Growth

For visible mold, clean the area with an antibacterial cleaner or a common bleach and water solution. This will get rid of existing mold and will prevent new growth. Remember that mold and mildew thrive in warm, moist places so be sure that your bathrooms are vented properly, open windows whenever possible to allow fresh air into your home, and never leave damp clothing or linens lying around.

If you suspect mold is growing in unseen areas of your home, hire a professional to perform a thorough assessment. You may need to contract with a professional cleaning service or make some repairs if the problem is serious.



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May The Force Be With You!

Water pressure is sort of like tires on your car: You never really notice it until something goes wrong. Showers slow to a pathetic drizzle. The dishwasher stops cleaning dishes. Garden hoses are rendered useless. Drinking water trickles out of your faucets. While most of us simply live with water pressure problems, there are several ways you can easily improve your home’s water pressure without too much fuss.


City Water Pressure

If you get your water from your local municipality, the main lines are laid underground where water pressure is very high. Friction causes the water to lose pressure as it travels through the main line and into your house. Even more water pressure is lost as it travels through your plumbing and out your faucet. The smaller the space, the more friction builds up. If you’ve got low water pressure coming from a faucet, chances are there’s too much friction somewhere between the main municipal supply line and your sink.

While this may seem like a pretty vague diagnosis, it’s relatively easy to pinpoint the problem.

Pipes that are too small generate more friction than ones that are larger. Even a fraction of an inch can make a big difference in improving water pressure. If you have ½ inch pipes in your house, replacing just the exposed ones with larger ¾ inch pipes can significantly increase your water pressure. You could also hire a professional to replace all the plumbing in your house, which will produce even greater water pressure results. If you’re building a new house, consider upgrading to larger pipes. You’ll pay a bit more, but the “hassle savings” alone will more than make up for the extra cost.

Another common problem that can affect water pressure is a blockage or build-up in your pipes. As water travels through plumbing it leaves small mineral deposits. Over time, these deposits can accumulate on the inside of the pipes and shrink their diameter, kind of like plaque that builds up in the arteries of people with high cholesterol. This essentially makes the pipes smaller and increases friction, impacting water pressure. The good news is that this kind of mineral build-up is obvious to the naked eye, so removing a small sample section of pipe will quickly shed light on the problem. There are many chemicals available on the market that will break down these deposits and flush them from your plumbing.

If your water pressure woes are sudden, the problem could be with the main water line. You should contact your water company and inform them of the issue; they will be able to provide more information or give you next steps to follow.


Well Water Pressure

If your home uses well water, you have a water pressure tank instead of a main municipal line. The water pressure tank can be the source of a whole other set of problems in addition to the ones that city water users have. A tank that’s too small can be ill-equipped to maintain adequate pressure when water is used in several places in your home at once. The tanks can leak, too, which causes a loss of water pressure. It’s wise to have your water pressure tank checked by a plumber or well professional if you experience any sudden changes in water pressure.


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How to Make Sure You Are Hiring the Right Plumber for the Job!

Hiring a plumber can be an intimidating task. It’s hard to find a plumbing contractor you can trust, who will do quality work at a reasonable price. Narrowing down the list of plumbers in your local area is sure to take some time, but the following checklist will help you make that all-important final decision before you contract someone to work on your home’s plumbing.


Questions about the Plumber:

1. How long have you been a plumber? While it’s nice to give “the new guy” a chance, your kitchen or bathroom may not be an appropriate place to do it. If experience is important to you, ask this question first. Be suspicious of anyone working alone who’s been doing plumbing work less than three years.


2. How did you receive your professional plumbing training? Most plumbers learn their trade through formal schooling or through an apprenticeship with an established professional. They also receive on-going training to keep their plumbing skills sharp and learn new plumbing techniques and technologies. If you can find a plumber who is certified through a formal program such as NATE, even better.


3. Do you belong to any professional organizations? There are several professional plumbing organizations and associations. A plumber who is a member in any of these is likely to be bound by a code of ethics that may help protect you in case something goes wrong with your project.


4. Are you licensed and registered? This is another way to protect yourself from unscrupulous plumbing contractors. Never hire a plumber or any other home improvement professional that cannot produce a state license and certificate of registration.


5. Are you insured? It is essential that any plumber you ask into your home to perform work carried adequate insurance. Hiring an uninsured plumber is like driving a car without automobile insurance.


6. Can you give me a list of references? Good plumbers rely on past clients to spread the word about their business; bad plumbers consider references a major liability. Always ask for references and end the interview if the plumber can’t or won’t give you at least a few names and phone numbers. Make sure you follow up, too.

Questions About the Plumber’s Work:

1. Will you give me a written warranty? Reliable plumbers should have no problem backing up their work with a warranty. And don’t take your plumber’s word—even if he seems like a great guy, get the guarantee in writing.


2. Will you need a permit? Many bath and plumbing projects require local permits, which can be obtained from your county or municipal offices. Your plumber should be able to answer this question quickly or leave you with the impression that he knows how to go about obtaining the necessary permissions. If you get the sense that the plumber is very unsure or doesn’t understand what you’re asking, show him the door.


3. How long will this project take? An experienced plumber has seen it all before and should be able to give you a reasonable estimate of how long it will take to complete your project. If he’s vague or tells you there’s no way to know how long the job will take, keep looking.

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Today’s New Plastic Piping Can Be a Smart Alternative to Traditional Plumbing Solutions!

PEX piping is fast becoming one of the most widely used and affordable plumbing solutions on the market. PEX is an acronym for “cross-linked polyethylene”. It is a bendable, plastic plumbing pipe that was first developed in the 1960s but has become extremely popular in recent years for residential plumbing purposes.

PEX plumbing has many advantages over traditional plumbing and piping materials – including copper and other plastics. It is easy to install, more affordable than copper and other metals, and has a reputation for great performance. PEX pipe is made through a special chemical process that gives it great strength. PEX piping is able to withstand a wide temperature range – from sub-freezing temperatures up to 180 degrees F. PEX piping is also quieter than most traditional pipe systems. PEX connections are much simpler to make and don’t require soldering or gluing like fixed metal pipes. Plus, PEX pipes can bend around corners, reducing the need for joints – which is where most leaks and pipe failures occur.

PEX is a Great Value:
One of the biggest benefits of using PEX pipe in your home is the cost. From materials to installation, PEX is by far the most cost effective plumbing you can buy. The pipe itself is cheaper than other materials, and you’ll also save big on installation and labor costs because PEX comes in longer, flexible sections with fewer fixings. The light weight and easy fitting of PEX makes the entire installation process much shorter than traditional plumbing, so you can outfit your whole home with PEX in dramatically less time than it would take to re-plumb conventionally.

PEX Delivers Performance:
PEX pipe has so far proven more durable than traditional plumbing, too. There’s no need to worry about potable water delivery because the plastic is resistant to most of the chemicals commonly found in water systems. The smooth interior of the pipes means less corrosive build-up and mineral deposits to clog the plumbing over time. The flexible material resists freezing and bursting much better than traditional metal pipes.

PEX Provides Maintenance Savings:
The convenience of PEX installation carries over into maintenance, too. PEX is much easier to repair or replace if something goes wrong, speeding repairs and saving you money on what is often the most expensive part of plumbing repairs—hourly labor costs.

PEX Has Some Drawbacks:
The one drawback of PEX pipe is that it’s not appropriate for outdoor use. Though it does resist damage from freezing when installed indoors, it won’t stand up to harsher outdoor temperatures. UV light can also break down the plastic, which can lead to big problems.

PEX Myths Debunked:
Plastic plumbing was popular in home construction in the 1980s, and it had lots of problems. Some holdouts continue to insist that PEX plumbing hasn’t changed much in the past 30 years. This simply isn’t the case. Today’s PEX is made of completely different material and has been proven reliable and low-maintenance for many years. Plumbers all across the country use the new, innovative PEX time and again; its reputation these days is much different than that of plastic pipes in the past.

If you’d like to learn more about PEX plumbing, talk to a Horizon Services plumbing technician. You’ll be able to compare costs, get information about what installation will entail, and determine if PEX is right for your home. Chances are, no matter where you live or how your home’s plumbing is currently set up, installing PEX piping can help your plumbing system work more efficiently and can save you money on expensive plumbing service and maintenance costs.



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When You Use a Store-Bought Drain Cleaning Solution, You Could Be Playing With Fire!

Dealing with a clogged pipe or slow-moving drain rates pretty high on the “ick” scale for many homeowners. Seeking ways to clear clogs without actually having to touch any undesirable substances, most of us reach for commercial chemical drain cleaning solutions. But while these over-the-counter liquid drain cleaners may be affordable and easy to use, they can ruin your plumbing, cause physical injury to you or your pets, and may actually do more harm than good if used incorrectly.

Most drain or pipe clogs are caused by hair, grease, soap, human waste, or other debris that collects in the plumbing. Store-bought chemical drain cleaners work on clogs by creating heat that dissolves the blockage. However, if the substance gets on porcelain, stainless steel, or aluminum bathroom fixtures it can cause corrosion that will ruin these surfaces. To prevent damage, pour the drain cleaner as close to the drain as you can and never use more than the minimum amount necessary to impact the clog. Most drain cleaning chemicals require that you add water to the cleaner or put the cleaner in standing water; do this slowly and carefully to avoid splashing.

Chemical drain cleaners can also damage PVC, old, or corroded pipes. If you have or think you have this kind of plumbing, an enzymatic drain cleaner is probably a wiser choice to resolve a clogged drain. While enzyme cleaners are sometimes less effective at dissolving clogs, they are much less corrosive to pipes and plumbing. You can also try a pipe snake if you’re nervous about using a drain cleaning solution.

If you have ever used a chemical drain cleaner, you know how noxious the fumes can be. To avoid breathing in these harmful gases, open the windows and doors in your bathroom and stand back as soon as you pour the cleaner into the drain. Never stand close to a clogged drain and watch the cleaner work.

Chemical drain cleaners contain a variety of different chemicals that can react severely if mixed. If you try one brand of cleaner and it doesn’t work, don’t try another kind. You could unintentionally set off a chemical reaction, release toxic fumes into the air, or even cause a sudden eruption of chemicals from your drain. Mixing different kinds of cleaners can also create reactions inside the pipes that will make it much more difficult—and in some cases even impossible—to remove clogs later manually.

Never, ever mix chemical drain cleaners with any product containing bleach. This can create deadly chlorine gas that is toxic to people and animals.

As with many things, you get what you pay for with chemical drain cleaners. An attractive price tag often hides an ineffective product with a low strength chemical mixture or unstable combinations of substances. You may actually spend more when you buy a discount brand product, as you’ll probably have to use many applications of it before you see results. It’s better to choose a mid- to high-priced product with a recognizable name and reputation for quality. An even better idea? Call a reputable drain cleaning contractor like Horizon Services. The drain cleaning pros at Horizon Services can unclog any blocked-up household drain quickly, cleanly, safely and inexpensively.

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Get the Lead Out...More Plumbing Contractors are Pushing Plastic Piping Than Ever Before!

Remember that famous line from The Graduate? "I only have one word for you, Ben...plastics." These days, plastics has become THE WORD when it comes to pipe material for your home's plumbing, drain and sewer line systems.

We all know that lead pipes are bad. Thankfully, most new homes and remodeled plumbing systems now use alternatives including copper, bronze, and iron pipes. Plastic pipes are yet another option that is quickly gaining popularity with homeowners and plumbing contractors.

Plastic piping is versatile. They can be made virtually without joints, which means no leaks, easy installation, less maintenance, and fewer problems down the road.

Because it’s so adaptable, plastic plumbing is generally cheaper than other options and you can save significantly on labor and installation charges.

Extensive testing has proven that plastic is durable and hard-wearing, lasting a hundred years or more in some cases. Plastic pipes outperform copper and other metals by dozens of years.

As an environmentally responsible option, plastic pipes are well beyond any other material. They can be recycled or made from post-consumer content, which makes them a green choice for concerned homeowners.

So it’s clear that there are lots of advantages to using plastic pipes over metal or other pipe materials. But is plastic piping really the right choice for your home? To answer that question, it’s important to know a little bit about the different kinds of plastic pipes that are available.

PVC (polyvinyl chloride) and CPVC (chlorinated polyvinyl chloride) are the most popular choices for plastic plumbing pipes. PVC is that stiff, rigid white plastic that we’ve all seen in various applications, from furniture to toys. PVC pipe is made from a plastic and vinyl combination material. The pipes are durable, hard to damage, and long lasting. A PVC pipe does not rust, rot, or wear over time. For that reason, PVC piping is most commonly used in water systems, underground wiring, and sewer lines. PVC pipe can be glued together with a special chemical solvent or fused and melted together by heat.

CPVC pipes are similar to PVC pipes but they are manufactured with a special chlorination production process. CPVC pipes share most of the features and properties of standard PVC pipes, but with a few differences. CPVC generally offers greater chemical and heat resistance. Structurally, CPVC is more ductile than standard PVC, providing greater crush and corrosion resistance.

Polyethylene (PE) is a flexible plastic that can be bent and shaped into just about any configuration. This kind of pipe can be curved around corners, which eliminates the need for fittings and significantly reduces the risk of leaks. Sections of PE pipe are usually joined using clamps or are melted together using heat. PE is slightly translucent and colorless; it’s a popular choice for geothermal heating systems, sprinkler systems, and other kinds of water supply systems.

Acrylonitrile Butadiene Styrene (ABS) is a hard black plastic pipe material that is similar to PVC, but generally cheaper. ABS is only appropriate for use in drainage lines and systems.

The growing popularity of plastic plumbing pipes has turned the head of many a plumbing contractor so it’s likely that yours will have an opinion about its use and appropriateness for your home. If plastic pipes are an option you’d like to consider, be sure to talk it over with your plumbing contractor. Only a trained professional can tell you if plastic is a smart way to go and should be able to give you more information about the types of plastic pipes that could work in your home.

If you have questions about whether plastic piping and pipe material are right for your home, contact Horizon Services. Our experienced plumbing, drain and sewer line professionals can give you a complete overview of plastic piping as well as other pipe material and help you make an informed decision.



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These days, many of us are concerned with how much our day to day activities impact the environment. We want to find ways to reduce the effect we have without sacrificing efficacy and efficiency. When it comes to household cleaning, especially in the bathroom and kitchen, finding green products that are as powerful as traditional chemicals can be difficult. However, there is one alternative cleaning method that stands high above the rest: high-pressure water vapor.


Advantages of Water Vapor for Cleaning

The average American spends about 70 percent of his or her time at home. This makes it very important that the indoor air quality inside our homes is free of germs, allergens, pollutants, harsh chemicals, and air-borne debris. Steam cleaning with high-pressure water vapor can reduce or even eliminate everything from bacteria and viruses to fleas and dust mites. With steam cleaning, dust mites, fleas and their eggs are killed on contact, while allergens, pollen and pet dander are instantly removed.

Just as steam is used to sterilize medical instruments, baby items, and clean clothes, it can be used in your kitchen and bathroom to effectively and gently disinfect most surfaces. If you or anyone in your home are sensitive to allergens, have asthma, or a condition in which the immune system is weakened, steam cleaning is an attractive alternative to traditional chemical cleaning.

Those living with babies or small children are also sure to appreciate the power of steam cleaning as well as the reduction in the number of poisonous materials around the kitchen, bathroom and rest of the house.


Cleaning Grout with Steam

Many kitchen and bathroom cleaners are simply too harsh to clean grout, and specialty grout cleaners can be expensive. Using steam to clean tile grout is a gentle but effective way to get rid of mold, mildew, soap scum and dirt. However, steam cleaning machines can be bulky, making it inconvenient to drag them to the kitchen or bathroom several times a week. To maintain your grout in between deep steam cleanings, most experts recommend spraying grout with hydrogen peroxide, rubbing alcohol, vinegar, or baking soda and water.

Spray the grout after every use, and be sure to open a window if you are using one of the harsher materials like vinegar or alcohol. Steam cleaning just once or twice a month is sufficient to kill mold spores, mildew, bacteria, dust mites, and other organisms that may be hiding in tile grout. Your kitchen or bathroom will look like a million bucks!


Beyond the Kitchen and Bathroom

The same water vapor that can be used to disinfect and clean your kitchen or bathroom can also be used throughout your home to improve overall cleanliness and air quality. Mobile units available for purchase vary in size and price; small machines cost around $100, while larger ones can cost upwards of $1000. Carpet steam cleaners can be purchased at nearly any discount or home improvement store, or can be rented at many supermarkets. Use steam to clean everything from carpets, clothing, toys, and sports equipment to sinks, wallpaper, doors, and glass.


Benefits for your Plumbing and Drains

Steam cleaning is also a wise choice if you want to keep your plumbing and drain system in fine working order. Over time, chemicals from cleaning products can corrode pipes and damage plumbing fixtures. Sediment from cleansers can also accumulate in drains and contribute to clogs. Steam cleaning, on the other hand is gentler on kitchen and bathroom surfaces and won't harm pipes, faucets, drains and plumbing fixtures.


Where to Find Steam Cleaners

You can find quality steam cleaning equipment at most hardware and home stores as well as online at websites like Amazon.com. Commercial home cleaning services can also provide a thorough steam cleaning of your kitchen, bathroom and whole house for those who are all thumbs in the clean-up department.



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Low water pressure is certainly an annoyance for many homeowners. Not only can it increase the time it takes to do things like shower, wash dishes, and water outdoor plants, but it also significantly increases how much water is used doing these simple tasks. There are many things that can cause low water pressure, but there are several things you can do to resolve the problem on your own.

Most homes have two main water supply valves—the customer valve, located in your water meter box, and the home valve, located on the exterior hose faucet at the front of your house. If either of these valves is even slightly turned away from the “on” position it can drastically decrease water pressure.

Leaking pipes will also decrease water pressure noticeably. It can be difficult to determine if you have a leak, but the best way to check is to look at your water meter. To read your meter, shut off all faucets both inside and outside your home. Read the meter and leave the water off for at least two hours. Go back and read the meter again. If your usage has gone up, there’s a good chance you’ve got a leaking pipe somewhere. Call a licensed plumber right away to prevent extensive damage.

Low water pressure could be the result of something as simple as the time of day you’re using your water. Most of us operate on the same daily schedule—lots of activity early in the morning as we get ready for work and school, less usage throughout the day as we are out of the house, then things pick up again in the evening when everyone returns home. If you notice changes in your water pressure only at certain times of day or specific days of the week, it could mean that you and your neighbors are on a similar schedule. Try varying your water usage by showering at night, running the dishwasher right before bed, or putting in a load of laundry as you leave for work in the morning.

Pressure regulators are small, bell-shaped devices that are usually located just below the front hose connection on your house. Most builders preset these regulators between 45 and 60 psi, and this is usually more than sufficient to maintain water pressure throughout the home. However, sometimes a pressure regulator just wears out or goes bad and needs to be replaced. If you suspect your water pressure troubles lie with the regulator, it’s best to consult a plumber. It’s an easy, inexpensive fix and you’ll save yourself the trouble of causing more damage by trying to repair or replace it yourself.

Older homes or those with galvanized iron pipes are prone to mineral deposits that build up over time. These are unavoidable, but can cause structural damage and make pipes more prone to cracking and leaking. If you know your house is old or has iron pipes, it’s best to consult a professional plumber who can assess the extent of the problem and estimate the cost of repairs.

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